questions and answers
If your question is not listed here or if you have further questions, please contact our service team at:
Email: service@mz-podex.de
Telephone: +49 (0)8326 3867830
(available during our opening hours)
Questions about technology and function
Does the nozzle get dirty when using the toilet?
No, because the nozzle only comes out after “business” at the push of a button. They then hide again under the glasses and are automatically cleaned.
How does the sterilizing/cleaning filter work?
The filter is a special combination filter with colloidal silver and therefore prevents bacteria and germs from forming in the water tank and on the nozzle head.
Do I need a water filter in front of my device?
This is up to each user. The combination filter is optionally available from us and costs EUR 23.50. If you think that our water is of good quality, you can of course use the butt shower without a filter.
What is the function of the user sensor?
The user sensor also serves as a parental control. That means first
When a person sits on the toilet the device is ready for use.
How many different nozzles does a butt shower have?
Our devices all have a shower arm with 2 separate functions. One for the anal region and the other function is the special lady nozzle. Inside the device there is the self-cleaning nozzle, which automatically cleans the nozzle head before and after use.
Questions about the application
Will the clothing possibly get wet?
No, because this is not possible due to the nozzle orientation.
Is the seat comfortable?
The seat is ergonomically adapted to the shape of the body, making the seat very comfortable.
Can children and old people use and operate the device?
The device is very easy to control thanks to its simple operation and symbols.
How long does warm air drying take?
It should be mentioned that it is important only the anus
to dry out and not to dry out. Normally it takes 2 minutes to blow dry
completely adequate.
Should you expect a high noise level?
No, because the hairdryer and the individual functions are very quiet. In addition, the seat ring and the lid close very gently thanks to a damper system, meaning you no longer have to endure the annoying banging of the toilet lid.
Isn't the water too cold when showering?
No, because you can regulate the water pressure and the water temperature yourself, so that it feels comfortable for every user.
What happens after showering?
After showering, you will be dried by warm air for about 2 minutes. The
The temperature of the warm air can be regulated in 5 levels up to a maximum of 45°C.
Can the nozzle become dirty again after use and not be disinfected for the next user?
No, this cannot happen as the nozzle automatically cleans itself before and after each use to ensure the cleanliness of the device.
Do you have to switch the device off again after each use?
No, because the device only runs when someone is on the seat sensor. After 5 minutes of standstill, the shower toilet switches off automatically, ensuring economical energy consumption.
Questions about assembly and maintenance
How long does assembly take?
Depending on the circumstances and the type of water connection, installation takes between 30 and a maximum of 90 minutes.
Can you assemble the device yourself?
With the included accessories, any DIY hobbyist can install the device themselves.
How long does a limescale filter last?
The KF2 limescale protection filter lasts approx. 3-4 months, after which the filter should be replaced.
Buy limescale filter annual supply in the shop --> limescale protection filter annual supply
Who can I contact if a defect occurs after the warranty period?
Even after the warranty period, we offer all spare parts and a repair service. To do this, please contact:
MZ-PODEX GmbH & Co.KG, Grundbachweg 3, D-87538 Fischen/Allgäu
Tel.: +49 (8326) 38 67 83-0 Fax: +49 (8326) 38 67 83-5 Email: service@mz-podex.de